*INTERNATIONAL CUSTOMERS PLEASE READ* Royal Mail is experiencing service disruption to their international export services following a cyber incident. Delivery of International items posted from Thursday 26 January may take slightly longer than usual and customers may notice different tracking information as items leave the UK. Read more here.
Once you have placed an order with Hiro + Wolf we will do our utmost to ensure your item arrives as quickly as possible. Orders received before 12 noon (Monday - Friday) will be dispatched the same day. Orders placed at a weekend or on an English bank holiday, will be sent the next working day.
If you have any further questions about shipping and delivery please feel free to contact us via orders@hiroandwolf.com
POSTAGE COSTS
UK Deliveries
|
Orders Under £50 - Royal Mail Tracked 48hrs
(2-3 working days)
|
£3.50 |
|
Orders Over £50 -
Royal Mail Tracked 48hrs
(2-3 working days) *This excludes orders of Cat Baskets |
FREE
|
|
Royal Mail Tracked 24hrs (1-2 working days)
|
£4.50
|
| UPS (1-2 working days) | £4.75 |
|
Royal Mail Special Delivery (order before 12 noon Monday to Thursday to receive next working day, if ordering on a Friday please select 'Guaranteed Saturday Delivery')
|
£7.95
|
|
Royal Mail Guaranteed Saturday Delivery (order before 12 noon Friday to receive Saturday morning)
|
£11.95
|
| Cat Basket- UPS (1-2 working days) | £9.99 |
European Deliveries
| European Royal Mail Tracked (7-10 working days) | £8.95 |
| European UPS (3-10 working days) | £12.95 |
| European Cat Basket (3-10 working days) | £32.00 |
Rest of World (Excluding U.S.A & Europe)
| International Shipping Tracked & Signed (7-10 working days) | £19.95 |
| Australia Cat Basket (3-17 working days) | £70.00 |
U.S.A
| U.S.A Royal Mail Tracked & Signed (7-14 working days) |
£14.95
|
| U.S.A UPS (3-14 working days) | £20.95 |
| U.S.A Cat Basket (7-10 working days) | £80.00 |
PLEASE NOTE - Please allow up to 30 days for delivery in some areas, such as Asia.
CUSTOMS INFORMATION
When ordering goods from Hiro + Wolf for delivery outside of the United Kingdom, you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
Once you have placed an order with Hiro + Wolf we will do our utmost to ensure your item arrives as quickly as possible. Orders received before 12 noon (Monday - Friday) will be dispatched the same day. Orders placed at a weekend or on an English bank holiday, will be sent the next working day.
If you have any further questions about shipping and delivery please feel free to contact us via orders@hiroandwolf.com
PACKAGING
All of our mail orders are packaged using 100% recycled and recyclable materials. You can read more about our commitment to only using environmentally friendly packaging here.